Art & Illustration

Terms


Terms & Conditions


Shipping & Delivery

  • Shipping fees are non-refundable.

  • All orders are shipped in the order they are received.

  • Please allow up to 3 days for your orders to ship, regardless of shipping speed.

  • We primarily use USPS or UPS to ship our orders. FedEx is available under certain circumstances. You must contact The Other Louie for any special requests.

  • The shipping rate is calculated by weight of the product and the delivery address.

  • You will be sent a tracking number when your shipping label prints, please allow up to 12 hours for tracking information to be updated.

  • Once your order leaves The Other Louie, it is out of our control. For questions and concerns about shipping, please contact the carrier.

  • We will not be responsible for any items lost during shipping.

Returns

  • All art sales are final.
  • Merchandise that has been used or altered will not be accepted for return or exchange.
  • Returns and exchanges will be accepted within 14 days of the delivery confirmation date.
  • All return packages should be insured.
  • There will be no refunds on items damaged in shipping. You must file a claim with the carrier.
  • We do not reimburse shipping costs.
  • Your account will be refunded within 3–10 days of receipt of your item.